Privacy Policy

Privacy Policy – Soft Zone Hub

Welcome to Soft Zone Hub. We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and secure your data when you purchase or use any software subscription or digital product from our website — including Canva Pro, CapCut Pro, Adobe Apps, Microsoft Office, Windows, and other premium tools.

1. Information We Collect

To process your order and activate your subscription securely, we may collect the following information:

a. Personal Information

Your name
Email address
Phone number (optional)
Billing address
Account login details (only if you create an account)

We only collect the minimum information needed to deliver your digital product.

b. Payment Information

We do not store your complete payment details.
All payments are securely handled by trusted third-party gateways (e.g., bank transfer, Easypaisa, JazzCash, PayPal, Stripe — depending on your location).

c. Device & Technical Information

IP address
Browser type
Device type (mobile/desktop)
Pages visited
Cookies data (to improve user experience)

2. How We Use Your Information

We use your information for the following purposes:

To process your purchase
To deliver and activate your subscription (e.g., Canva Pro / CapCut Pro / Windows License / Adobe Products)
To verify your order and prevent fraud
To send order confirmations, activation details, and support messages
To improve website speed, performance, and customer experience
To send promotional offers (only if you subscribe to newsletters)

We never misuse or sell your information.

3. Activation Information

For some tools (e.g., Canva Pro Teams, Adobe Shared Licenses, CapCut Teams), the following data may be required depending on the product:

Your email address for team invitations
Your device ID (for software license activation — only if required)

This information is used only to activate your subscribed product.

4. Cookies

Our website uses cookies to:

Remember your preferences
Improve loading performance
Enhance security
Analyze website traffic

You may disable cookies anytime through your browser settings.

5. Data Security

We protect your data using:

Encrypted storage
Secure servers
SSL protection
Limited access control

Although we take strong security measures, no online system is 100% risk-free. By using our website, you agree to this.

6. Sharing of Information

Soft Zone Hub never sells or shares your personal data with unauthorized parties.

We may share limited information with:

Payment gateways
Subscription activation teams
Legal authorities (only if required by law)

7. Third-Party Services

Some products (like Canva, Adobe, CapCut, Windows, etc.) require access through their official platforms.
Their privacy policies apply when you access their services.

We are not responsible for how third-party websites handle your data.

8. Your Rights

You have the right to:

Request a copy of your data
Update incorrect information
Delete your account
Opt-out of marketing emails

For any request, contact us at: info@softzonehub.online

9. Children’s Privacy

Our services are not intended for individuals under 13.
We do not knowingly collect their information.

10. Updates to This Policy

We may update this policy to reflect:

New tools or services
Legal requirements
Security improvements

The updated version will be posted with a new “Last Updated” date.

11. Contact Us

For questions related to this Privacy Policy, you can contact us:

Soft Zone Hub
Email: info@softzonehub.online